Last Updated: February 2013
Please note that we have special concerns about the privacy of users who are minors under the age of 18, as further addressed in the REGARDING CHILDREN section below.
1. INFORMATION WE GATHER
We do not collect any personally identifiable information ("Personal Information") about you (such as your name, physical address, email address, or telephone number) without your permission when you use the Service. Many features of our Service do not require you to register for an account or provide any Personal Information to us. However, if you wish to access certain features of the Service, such as submitting an online request for information about partnering with Krillion or any other information about our Service or our company, you will be asked to provide certain Personal Information, including your name, company, e-mail address, and telephone number.
In addition, in order to take advantage of certain features of the Service (including, without limitation, the posting of reviews of products and the receipt of newsletters and special offers from Krillion), you may be required to provide certain Personal Information, including, without limitation, your name, company, e-mail address, and telephone number. From time to time, we may also request other information such as your zip code, age range, gender, and whether you want to receive promotional information from Krillion. We will store all of this information. We will always let you know whether such Personal Information is required or optional. In providing our Services to you, it may be necessary to share your Personal Information with our partners or affiliates, including advertising and content partners (collectively, "Partners") or allow such Partners to gather such Personal Information directly. Where our Partners gather Personal Information about you in the course of providing Services to you, we will make you aware of such fact and if you provide such Personal Information, those Partners may continue to use such Personal Information, subject to their respective privacy policies. You represent, warrant and covenant that any Personal Information that you supply to us will be true, complete and accurate in all respects.
Krillion Web Pages will transmit non-personally identifiable information ("Anonymous Information") that your browser makes available whenever you visit a web site or perform a search. Anonymous Information is not associated with or linked to your Personal Information and does not permit identification of you. Anonymous Information may include your Internet Protocol address, geographic location, browser type, browser language, operating system, operating system version, the domain name of the web site from which you linked to our Service, search queries entered by you on our Service, and the date and time of your queries. Anonymous Information does not by itself identify you to us, though such Anonymous Information may be unique or consist of or contain information that you consider personal. Please note that any search query information collected by us is generally maintained by Krillion on an aggregated basis (i.e., together with the queries of all of our end-users) for the purposes of generating statistics regarding the use of our Service (such as the number of queries performed by the average end-user per month, a list of the most popular query terms, etc.).
2. COOKIES AND WEB BEACONS
From time to time, we may use the services of a web analytics company to help us measure the effectiveness of our Service, including the advertising on the Service. To do this, we allow the web analytics company to include Web beacons and cookies on the Krillion Web Pages. The type of information collected via such Web beacons and cookies includes search terms, search parameters, click-throughs by users, and other similar information. By supplementing our records, this information helps us learn things like user preferences, popular search categories, click-through rates, and how to improve our Service. Although our web analytics company logs this information on our behalf, we control how that data may be used.
3. HOW WE USE THE INFORMATION WE GATHER
Broadly speaking, we use Personal Information and Anonymous Information for purposes of administering our business activities and making available other products and services to our visitors and prospective visitors. Most of the Anonymous Information collected is used to operate, develop, and improve our products and Services. For example, Krillion may use your IP address to determine how far a particular vendor is from your location. In addition, information collected from end-users may be used in aggregate form to, among other things, determine the total number of end-users who are using our Service, prepare utilization reports for our Partners, diagnose and fix compatibility problems or other problems with our Service, and perform statistical analyses to enable us to build higher quality, more useful online services. We may use Personal Information and Anonymous Information that you provide to us to make you aware of new or other services that we offer, or to help conduct surveys to assess and improve our Service. The information collected from end-users also allows us to deliver search results pages that are as responsive as possible to an individual end-user's particular search query of the content of the page such end-user is viewing (for example, serving results in the end-user's native language and tailored to the end-user's country of connectivity). We may use the Anonymous Information collected from you to show advertising and other content tailored to your interests. If you submit a request for information about Krillion through our web site, we may use your e-mail address to send you an e-mail that gives you the opportunity to elect to receive periodic e-mail alerts from Krillion regarding developments at the company. In addition, if you elect to receive promotional information from Krillion when you create a Krillion Account, we will use the information you provided to Krillion during the Krillion Account creation process to send you only promotions that will be most relevant to you. We do not collect or provide e-mail alerts, promotions or advertising based on your Personal Information without your permission.
4. WHEN WE DISCLOSE THE INFORMATION WE GATHER
As a general rule, we do not share the Personal Information we collect from end-users with third-parties. We may disclose Personal Information if it is required by law, necessary to defend our legal rights or enforce our policies, or if we in good faith believe it is appropriate to cooperate in investigations of fraud or other illegal activity in which you may be involved (or are reasonably suspected to be involved), even without a subpoena, warrant or court order. Such Personal Information will be disclosed in accordance with applicable laws and regulations.
We reserve the right to share Anonymous Information with others. Examples of this include the number of users who searched for "LCD televisions" or how many users clicked on a particular advertisement. When users submit a search query on our Service, Anonymous Information, such as IP addresses and search terms or phrases, is transmitted to certain Partners with whom Krillion has subcontracted so that those Partners can deliver responsive Internet search results, advertising, or other services and, in some cases, for the internal data reporting purposes of those Partners. In addition, some of the Anonymous Information is provided to our Partners for purposes of calculating amounts owed to such Partners or helping such Partners improve their services. Our Partners are obligated by applicable law to protect the privacy of certain types of data; however, we are not responsible for their actions or omissions, including the manner in which they use information that they receive from us. Nevertheless, if you feel that any of our Partners, or any third party who claims association with Krillion, is improperly collecting or using information about you, we urge you to contact them directly and also to inform us by e-mailing us at firstname.lastname@example.org.
Please note that if you access the Service or Krillion Web Pages from a shared computer or a public computer, such as one in an internet café, certain information about you, such as your Krillion Account, may be visible to other individuals who use the computer after you.
5. PUBLIC FORUMS; USER REVIEWS
We may make chat rooms, message boards, news groups, and other community services available to you through the Service. Postings and activities in the community services are governed by our Terms of Service. Please understand that any information that is disclosed in these areas becomes public information, and the postings may appear on other third-party websites or when searches are executed on the subject of your posting. Also, whenever you voluntarily disclose Personal Information in a review, that information will be publicly available and can be collected and used by others. For example, if you post your email address in a review, you may receive unsolicited messages. We cannot control who reads your review or what other users may do with the information you voluntarily provide using the community services, so we encourage you to exercise discretion and caution with respect to your Personal Information. We may sell your reviews to third-parties. The information presented in the community service areas reflects the views of the individual users or hosts and does not necessarily reflect our views or the views of any of our affiliates.
6. DATA SECURITY
7. NO RESPONSIBILITY FOR THIRD-PARTY PRACTICES
8. REGARDING CHILDREN
We comply with the Children's Online Privacy Protection Act (COPPA). For more information about COPPA and children's privacy, please click here. When we use the term "parent" below, we mean to include legal guardians.
Children under the age of 13
Our service is not directed to children under the age of 13. If you are under the age of 13, you may not give us any Personal Information or participate in any of our Service. Except as may be required by law, we will not knowingly collect, maintain, or disclose any Personal Information from children under the age of 13.
We do not intentionally gather Personal Information about visitors or end-users who are under the age of 13. If you believe that we have collected Personal Information about a visitor or end-user who is under the age of 13, please contact us at email@example.com, and such account and/or Personal Information will be deleted.
Children between the ages of 13 and 18
Information for Parents
We encourage parents to spend time online with their children to become familiar with the types of content available on the internet, including the Krillion Web Pages. Parents should regularly oversee their children's use of e-mail and other online communications and transactional features. Control tools are available from online services and software manufacturers that can help provide a safe online environment for kids.
Parents may request a review and/or removal of their child's Personal Information at any time by contacting us at firstname.lastname@example.org. To protect the child's privacy and security, we will take reasonable steps to verify the parent's identity before granting him or her access to the child's Personal Information.
9. PROVISIONS APPLICABLE TO ADVERTISERS ONLY
Any advertiser who wishes to place advertising on our Service or partner with Krillion will be asked to provide certain information such as the advertiser's business name, phone number, physical address, e-mail address, service area, website URL, description of the advertiser's business, a contact name, advertising category and/or keyword, and credit card information. Some of this information is personally identifiable. An advertiser may directly provide this information to us online or we may collect such information from an advertiser via our telesales efforts. You acknowledge that we may be recording your telephone call for our training or quality control purposes during our collection of your advertising information via telephone. This information will be used by Krillion to create an account for the advertiser, improve the Service, communicate changes to the Service, conduct research, provide anonymous reporting for internal purposes and for reporting to third-parties, and market Krillion products and services to advertisers. Some of the information will also be displayed within the advertiser's ad copy on the Service. We will not disclose any Personal Information to third parties without your prior consent. Advertisers may edit their account information by contacting Krillion's Client Services Department at email@example.com.
10. CALIFORNIA PRIVACY RIGHTS UNDER CALIFORNIA CIVIL CODE SECTION 1798.83
California Civil Code Section 1798.83 permits end users who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send us an e-mail at firstname.lastname@example.org or write us at: Krillion, Inc. 7555 Irvine Center Drive, Irvine, CA 92618, Attn: Legal Department.
11. MAPQUEST INFORMATION